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Client Testimonials

"For many years I handled all of the IT needs of our company.  We finally reached a point where I simply no longer had time to handle all of these issues.  Partnering with Essential IT Services, Inc has given us many benefits.  First and foremost, just knowing that our data is protected by multiple systems (firewall, antivirus, backups, etc.) and could be restored in the event of any loss or disaster is significant benefit.  I am often on the road and that is one less thing that I have to worry about when I am gone.  Another major benefit is the peace of mind knowing that if we have any IT needs or problems, we can just 'pick up the phone' and everything will be taken care of in a prompt and efficient manner."

 

- Larry Madson, President, Advance Electric, Inc., Wichita, KS

Why are Technical Support Services Important?

In the most basic terms, there is nothing in the world so utterly useless and so utterly frustrating as a computer or network system that doesn't work.  Computer or network downtime leads to increased overhead costs, lost productivity, lost customer satisfaction and sometimes even lost revenues.

This is especially true for business entities that are dependent upon Information Technology and is often exacerbated for many small and medium sized businesses (SMBs).  SMB owners and managers often find that IT problems take them away from their profit making operations and significantly increase stress and anxiety levels because many SMBs do not have adequate IT staff.

Professional, reliable, effective and efficient Technical Support Services are the foundation of a well-running computer or network system and lead to increased productivity, reduced costs and improved profitability.

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