HomeAbout UsContact UsFAQWhy Essential IT ServicesOur CustomersPurchasingTabletKiosk
Client Testimonials

"Working with Essential IT Services, Inc means that we no longer have to worry about whether or not we should call, or whether or not we can fix something ourselves.  As a Managed Essentials client we have unlimited technical support, so now we just call for service and they respond quickly"


- Deonne Caro, Caro Construction, Wichita, KS

Five Reasons to Choose Essential IT Services, Inc When You Have a Full-Time Employee Providing Part-Time Technical Support Assistance

If you are an SMB owner or manager and you are relying on a full-time employee to provide part-time assistance with your computer and network needs, but you feel like your company might have outgrown the level of service that employee can provide, we might be able to help!

  1. When you are ready to make the transition, we can help make it easier. Many of our clients were in this exact same situation. In nearly every one of those cases the same employee is still employed at that company and is our primary point of contact for all work that needs to be accomplished. That employee usually transitions from the "hands on" person to a formal liaison.
  2. We can help you increase your profitability in at least 2 ways:
    1. You will increase the productivity and efficiency of your employee who is providing part-time technical support. We can achieve this by managing your IT Department and allowing your employee to go back to his/her "normal" duties in your company where he/she can be much more valuable to you in your business operations than he/she could ever be as a technician.
    2. You will increase the productivity and efficiency of your other employees. We can accomplish this by increasing the reliability and availability (uptime) of your computers and network.  The rate of change in the IT world is very fast.  If you are not a full time IT professional working in the field every day, chances are that technology is going to get ahead of you, decreasing your productivity in "fixing" IT problems and ultimately reducing computer and network uptime. Our technicians are full time IT professionals who work in the field every day and are "at the top of their game".
  3. We can help you eliminate your frustration with computer and network problems. Essential IT Services, Inc means "IT Promises: Delivered!" We can help you fine tune your computers and network for optimal performance eliminating most frustration. For those rare times when something actually does break, you need not worry, just contact our Fast, Reliable, Honest, and Ethical Support Staff, and we will respond within an hour. We are able to provide this level of service because we have multiple technicians on our full time staff.
  4. We can help you eliminate concern and "sleepless nights" over the safety of your valuable customer data, financial data, documents, and other files. Our Professional Data Protection Services will keep your valuable data safe and sound! We have invested in state-of-the-art Data Protection hardware and software, and we have multiple technicians who are trained to maintain this service.
  5. We can help increase your profitability by working with you as a Trusted Advisor, ensuring that you have access to valuable and accurate knowledge that will assist you in making more informed business decisions about Information Technology. This knowledge will assist you in keeping your IT Strategy in alignment with your overall Business Strategy, will assist you in improving your business processes by fully integrating your IT Infrastructure into your business processes, and will lower your total cost of ownership in your IT infrastructure by purchasing the right IT tools the first time.

Back to Why Essential IT Services